
Introduction to Sewage Cleanup and Sanitation Services
A sewage backup is one of the most hazardous types of water damage a property can experience. Contaminated water carries dangerous bacteria, viruses, and biohazards that can pose serious health risks to anyone exposed. When left untreated, sewage can soak into flooring, drywall, and insulation, creating unsafe living conditions and long-term structural problems.
At NewGen Restoration, we provide fast and professional sewage cleanup and sanitation services in San Diego and surrounding areas including Riverside and Orange County. Our certified restoration specialists respond 24 hours a day to remove sewage, disinfect contaminated areas, and restore your home or business to a safe and healthy condition.
We understand that sewage emergencies require immediate attention. Our team acts quickly to stop contamination, clean affected areas thoroughly, and prevent any secondary damage such as mold growth or odor. Every step of our process follows strict safety protocols to protect both your property and your health.
What is Sewage Cleanup
Sewage cleanup is the process of safely removing contaminated water, waste, and debris after a sewer backup, drain failure, or plumbing overflow. This type of cleanup requires specialized training and equipment because exposure to sewage can cause serious illness and property damage if not handled properly.
At NewGen Restoration, we use professional containment procedures, advanced disinfectants, and industrial drying systems to fully sanitize your home or business. We remove all standing sewage, disinfect every surface, and ensure the space is dry, clean, and safe to occupy.
Our goal is not only to remove visible contamination but to eliminate hidden risks that can affect air quality and the structural integrity of your property. Once cleanup is complete, we restore the affected area to its original condition quickly and safely.
Causes of Sewage Backups
Sewage backups can happen unexpectedly and are often caused by problems deep within your plumbing or sewer line. In San Diego and other parts of Southern California, common causes include:
Clogged or collapsed sewer lines caused by grease, debris, or buildup: When waste and debris collect inside the sewer line, the flow slows down until the pipe becomes blocked or collapses. This backup forces wastewater to reverse direction and enter drains inside the home.
Tree root intrusion that blocks or breaks underground pipes: Roots naturally seek out moisture and can grow into tiny openings in sewer lines, eventually blocking or cracking the pipe. As the intrusion worsens, sewage is unable to drain properly and begins backing up indoors.
Heavy rainfall or flooding that overwhelms the local sewer system: During storms, excess rainwater can overload municipal sewer lines. When the system reaches capacity, wastewater is pushed backward into home plumbing, causing backups through toilets and floor drains.
Toilet or drain overflows due to pipe obstructions: Items like wipes, hygiene products, and other debris can create blockages inside household plumbing. When pressure builds behind the obstruction, sewage flows back through the nearest drain or fixture.
Aging or damaged plumbing systems that allow backflow: Older or deteriorated sewer lines often develop cracks, sagging sections, or weakened joints. These defects disrupt proper flow and can let wastewater return into the home, especially during heavy water use.
Improperly installed or poorly maintained sewer lines that restrict flow: Sewer pipes that were installed incorrectly or have not been maintained can develop misalignments, dips, or loose connections. These issues interrupt normal drainage and increase the likelihood of sewage backing up into the home.
Signs You May Need Sewage Cleanup
Some sewage issues are easy to spot, while others start small and go unnoticed until contamination spreads. Look for these common warning signs:
1.
Strong and persistent sewage odors near drains or floors: A foul or lingering smell around bathrooms, kitchens, or floor drains often signals that wastewater is trapped in the plumbing or leaking into hidden areas. These odors are one of the earliest signs that a sewage issue may be forming.
2.
Slow-draining sinks, bathtubs, or toilets that gurgle or bubble: Fixtures that drain slowly or make gurgling noises usually indicate a blockage or pressure problem in the sewer line. As wastewater struggles to move, trapped air rises through the drains and creates these warning sounds.
3.
Wet floors or dark water stains along baseboards: Moisture, discoloration, or damp patches on flooring and lower walls can suggest hidden sewage seepage. Even small stains may point to leaks behind the surface that need to be addressed quickly.
4.
Headaches or irritation caused by poor indoor air quality: Sewage gases or contaminated moisture can affect the air in your home, leading to headaches, sinus irritation, or breathing discomfort. When symptoms appear suddenly, a sewer issue may be the source.
If you notice any of these symptoms, contact NewGen Restoration immediately. Our technicians will inspect the affected area, identify the cause, and begin cleanup right away to prevent further contamination.
Our Sewage Cleanup Process

Tools & Equipment
We use advanced, industry-approved equipment for every sewage cleanup and sanitation project to ensure the highest level of safety and effectiveness. Our team relies on industrial water extractors to remove contaminated water quickly, along with moisture meters that help us detect hidden saturation inside walls, flooring, and subflooring. HEPA-filtered air scrubbers improve indoor air quality by capturing bacteria, mold spores, and airborne particles released during cleanup. We also apply professional-grade disinfectants and deodorizing agents that eliminate pathogens, neutralize odors, and restore a sanitary environment. To maintain a controlled workspace, we use containment barriers and negative-air systems that prevent cross-contamination throughout the home.
For added protection, our technicians wear full personal protective equipment, including respirators, gloves, and sealed protective suits. This ensures safe handling of contaminated materials while reducing the risk of exposure to harmful microorganisms. Our approach combines modern technology with trained expertise, allowing us to remove sewage thoroughly, sanitize all affected surfaces, and prevent future issues such as persistent odors, bacteria growth, or mold development. With our equipment and detailed process, each project is completed with long-lasting results and meets the highest health and safety standards.
Why Choose NewGen Restoration for Sewage Cleanup
NewGen Restoration is the trusted name for sewage cleanup and sanitation. Our certified professionals are trained in advanced biohazard cleanup and water restoration, ensuring safe and thorough results every time. Homeowners and businesses rely on us for:
5.0 Reviews
"Sergio and team are exceptionally knowledgeable and professional. 5 stars for quick response, informative, and peace of mind. If you have water damage or not sure what to do, I highly recommend giving NewGen a call."
Yevette Baysinger
5 Year Homeowner


